Frequently Asked Questions
Laybuy offers online shoppers a simple interest free payment plan that lets you secure your purchase today and pay for it in 6 equal payments, once a week for 6 weeks.
Just shop at TheHut.com and checkout as usual. At checkout, choose Laybuy as your payment method. You will be directed to the Laybuy website to register and provide payment details (credit card or debit card). If you’ve used Laybuy before, just log in to your Laybuy account. Then complete your order – it’s that easy!
Laybuy performs a credit check to obtain a credit score on all new users upon registration. Once your credit score has been confirmed and your account has been verified, Laybuy assigns your Laybuy limit and you can begin shopping immediately.
The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.
Laybuy is not available on purchases of subscriptions. If your order contains any of these items, you will need to purchase these items separately.
Laybuy is only available to customers with a UK, AU or NZ billing address. Customers with other international billing addresses will not be able to create a Laybuy account.
The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.
If funds are not available at the time the automatic payment is due, you will be charged a late payment fee by Laybuy.
Laybuy orders are delivered within our usual delivery timeframes like any order from TheHut.com. Visit our Delivery Page for more information.
Laybuy returns follow our standard return process. Please note, refunds for Laybuy will be refunded from TheHut.com to Laybuy. As soon as the refund is processed, the funds will be put back onto the card you used when paying. Have more questions about Laybuy returns? Head to the Laybuy website.
Visit the Laybuy website here for a comprehensive list of FAQs and consumer terms and conditions.
